Bat Jili Privacy Policy – Your Information Is Completely Safe With Us

bat jili We collect only the information necessary to provide you with the best possible service — data that is genuinely needed to operate our platform and maintain security. Collecting unnecessary data goes against our policy.

There are two main sources of data collection: first, information you provide directly — such as your name or email at registration; second, data collected automatically — such as your browsing patterns or device type. In both cases, your information is handled securely.

• Name, email address, phone number, and date of birth provided at registration.
• Identity document information submitted for KYC verification.
• Financial transaction data — payment methods and transaction history.
• Login date, time, IP address, and device type.
• Platform activity logs — game history and betting records.
• Information provided when contacting customer support.

bat jili The information collected falls into three main categories. Each category is used for a distinct purpose and protected at a different level.

bat jili We are fully transparent about how your data is used. Information is used only for specific, lawful purposes. Your data is never used for any additional purpose without your consent.

• For account creation, verification, and management.
• For processing financial transactions and preventing fraud.
• To provide customer service and technical support.
• To ensure platform security and protect against cyberattacks.
• To meet legal obligations and report to regulatory authorities.
• To implement responsible gaming policies and protect user welfare.
• To improve our services and deliver a personalized experience.
• To send you promotional offers and updates, with your consent.

bat jili Your personal information is never sold. However, limited data sharing with trusted third parties may occur where necessary to operate our services.

Data may be shared only in the following circumstances:

• Payment Providers: With bKash, Nagad, or card networks to process transactions.
• Game Providers: Necessary data shared with JILI, Evolution, or PG Soft to operate games.
• Legal Authorities: As required by court order or government investigation.
• KYC Partner: With authorized verification agencies for identity verification purposes.
• Fraud Prevention: With regulatory authorities for anti-money laundering compliance.

bat jiliThe website and app use cookies and similar technologies. Cookies are small data files stored on your device that help enhance your browsing experience.

You can delete or block optional cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of some services.

Protecting Your Information bat jili We apply the highest industry-standard technical and organizational measures to keep your data safe. Our security team monitors systems around the clock.

• SSL/TLS Encryption: All data transmitted through our website and app is protected with 256-bit encryption.
• Data-at-rest encryption: Sensitive data stored on our servers is kept in an encrypted state at all times.
• Two-Factor Authentication: 2FA is available for account login.
• Firewall & DDoS Protection: Active systems in place to prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access control: Staff are granted access only to the data necessary for their role.

bat jiliAs a user, you have certain rights. To exercise any of these rights, email us at support@batjili.im. We will respond within 30 business days.

bat jili Your data is never retained longer than necessary. Different retention periods apply depending on the type of information.

• Account Information: For the duration of account activity and up to 5 years after closure, as required by law.
• Financial Transaction Records: Up to 7 years, in accordance with anti-money laundering laws.
• KYC Documents: 5 years after account closure for regulatory compliance.
• Logs & Technical Data: Typically 90 days; up to 1 year for security investigations.
• Marketing Communications: Until you withdraw your consent.
• Customer support conversations: 2 years after the issue is resolved.

bat jiliServices are intended solely for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

For service improvement or legal compliance bat jili This Privacy Policy may be updated from time to time. For significant changes, you will be notified by email or via an in-platform notification.

• The date of any changes will always appear at the top of the page as "Last Updated".
• For significant changes, you will be notified at least 30 days before they take effect.
• If you do not agree to the updated policy, you may request to close your account.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our Data Protection Team will handle your matter with the attention it deserves.